Sendtideby Atesen Software
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Refunds

An unused 7-day pass may be submitted for refund consideration within 7 days of purchase. A successfully processed invoice, including an approval whose later email fails, counts as use. Failed and skipped rows do not count. Monthly plans can be cancelled for the next period; partial monthly refunds are not normally provided. Mandatory consumer rights remain unaffected.

Contact support@atesensoftware.com with the purchase reference and reason. Do not send tokens or invoice data. Paddle, our merchant of record, processes approved refunds to the original payment method.

What Sendtide does

Draft invoices approved and emailed, or approved and marked as sent, in one confirmed job, after a free pre-send check, with a result per invoice.

Who it is for: Bookkeepers and small finance teams on Xero who raise many sales invoices and want them approved and sent in one checked step.

Start free with XeroCompare plans

Free to connect and run the pre-send check. First 10 processed invoices free, then $19 for 7 days or $12 a month, excl. VAT/sales tax.

Three steps

  1. Sign in with Xero

    You sign in on Xero’s own page and choose the organisation. Sendtide never sees your Xero password.

  2. Run the free pre-send check

    Filter the drafts, tick them, and see which are ready, which miss an email address and which need a look.

  3. Approve and email in one go

    Type the count shown, such as SEND 24. Approvals and emails cannot be undone, so the check comes first.